Effective Date: [May, 2023]
Introduction
ANDTORO (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information that we receive in the course of providing IT support and technical services. This Privacy Policy applies to our website, services, and interactions with our customers in the United States, in accordance with applicable U.S. laws and regulations.
Information We Collect:
We may collect various types of personal information from our customers for the purpose of providing IT support and technical services. The types of personal information we collect may include:
- Contact information (e.g., name, address, phone number, email address)
- Billing information (e.g., credit card details, billing address)
- Information about the computer systems, devices, and software you use
- Log files and other technical information related to your use of our services
- Any other information necessary for providing IT support and technical services
Use of Personal Information:
We use the personal information we collect from our customers for the following purposes:
- Providing IT support and technical services
- Communicating with customers regarding service requests, inquiries, and updates
- Processing payments for our services
- Managing customer accounts and maintaining customer relationship
- Monitoring and improving the quality of our services
- Complying with legal and regulatory requirements
Disclosure of Personal Information
We may disclose personal information to the following third parties, only to the extent necessary for the purposes described in Section 3:
- Our employees, contractors, and authorized agents involved in providing IT support and technical services
- Payment processors and financial institutions for payment processing purposes
- Service providers and vendors who assist us in carrying out our business operations
- Legal and regulatory authorities when required by law or to protect our rights and interests
We do not sell, rent, or trade personal information to third parties for their own marketing purposes.
Data Security:
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your personal information.
Data Retention:
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.
Your Privacy Rights:
You have certain rights regarding your personal information under applicable U.S. laws. These rights may include the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided in Section 9.
Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us, and we will take appropriate steps to remove the information from our records.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: (808) 858 8956
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the effective date of the revision. We encourage you to review the Privacy Policy periodically.
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.